Effective Date: 11-9-2024
1. Introduction
Welcome to TheJackMa. We prioritize your privacy and are committed to maintaining transparency regarding the data we collect, how we use it, and how we protect your information. By accessing or using our website, you agree to this Privacy & Cookies Policy.
2. Information We Collect
We collect different types of information to provide, improve, and personalize our services:
- Personal Information: When you create an account, make a purchase, or contact customer service, we may collect personal details, including name, email address, phone number, shipping and billing addresses, and payment information.
- Automatically Collected Information: We collect data about your browsing activity on our site, such as IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to personalize your experience, improve site performance, and analyze user behavior.
3. How We Use Your Information
We use the information collected for:
- Order Processing and Account Management: To process transactions, fulfill orders, and maintain your account.
- Customer Service: To respond to your inquiries and support requests.
- Improving Our Services: To analyze trends, monitor site performance, and understand user preferences for better website functionality.
- Marketing and Promotions: With your consent, we may use your contact information to send promotional offers, newsletters, and updates.
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us understand your preferences. We use various types of cookies:
- Essential Cookies: Necessary for website functionality, such as remembering login sessions and cart items.
- Analytics Cookies: Allow us to analyze website usage and improve site functionality.
- Advertising Cookies: Help us provide relevant advertising based on your interests.
You may disable cookies in your browser settings, though this may affect certain website features.
5. Third-Party Sharing
We may share your information with trusted third-party partners for specific purposes, including:
- Payment Processors: For secure transactions.
- Shipping Providers: To fulfill your orders.
- Marketing Services: For email campaigns and personalized advertising.
These third parties are bound by data privacy agreements and may only use your data as required to perform their services.
6. Data Security
We implement secure data practices to protect your information, including SSL encryption and restricted access to sensitive data. However, no system is entirely secure, and we encourage you to safeguard your passwords and devices.
7. Your Rights
You have the right to:
- Access and Update: Review and update your information by accessing your account.
- Delete or Restrict Use: Request the deletion of your data or restrict its use.
- Opt-Out of Marketing: Unsubscribe from marketing emails by following the instructions in each email or contacting us directly.
8. Retention of Information
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Policy
We may update this Privacy & Cookies Policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email or a notice on our website.
10. Contact Us
For questions about this Privacy & Cookies Policy, please reach out to us at:
TheJackMa
Email: support@thejackma.com